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Privacy Policy

Last Updated: June 2026

Attuned Holistics ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or purchase products from us.

1. Who We Are

Attuned Holistics is a sole trader business and the data controller responsible for your personal information.

Email: attunedholistics@gmail.com

Website: https://www.attunedholistics.com/

If you have any questions regarding this Privacy Policy or how we process your information, please contact us using the details above.

2. Information We Collect

Information You Provide

We may collect and process the following information:

Name
Email address
Telephone number (if provided)
Information submitted through our contact form
Billing information
Delivery information
Order details
Information required to process and fulfil purchases made through our website

Information Collected Automatically

We do not use website analytics or advertising tracking technologies to monitor visitor behaviour.

However, limited technical information such as IP addresses may be processed by our website hosting provider for security and operational purposes.

3. How We Use Your Information

We use your information to:

Respond to enquiries
Process and fulfil orders placed through our website
Deliver products purchased through our website
Manage customer service enquiries
Communicate regarding your orders
Maintain website functionality and security
Comply with legal and regulatory obligations.

4. Lawful Basis For Processing

We process personal information under one or more of the following lawful bases:

Contract

To process and fulfil orders placed through our website and provide requested products and services.

Legitimate Interests

To respond to enquiries, manage our business operations and maintain website security.

Legal Obligation

Where processing is necessary to comply with legal, accounting or tax obligations.

5. Payments

Payments made through our website are processed securely through third-party payment providers connected to our eCommerce platform.

We do not store or have access to your full payment card details.

Please refer to the relevant payment provider's privacy information for details of how payment information is processed.

6. Third-Party Service Providers

We may share information with trusted third-party providers where necessary to operate our website and fulfil customer orders, including:

Payment processing providers
Website hosting providers
Delivery providers where applicable

We only share information where necessary and take reasonable steps to ensure appropriate safeguards are in place.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

Customer transaction records may be retained where required by law.

Enquiry information may be retained for customer service and business record purposes.

8. Your Rights

Under UK data protection legislation, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict processing in certain circumstances
Object to processing
Request transfer of your information where appropriate

To exercise any of these rights, please contact us using the details above.

9. Data Protection Concerns And Complaints

If you have concerns about how we handle your personal information, please contact us in the first instance at:

attunedholistics@gmail.com

We will investigate your concerns and aim to respond within a reasonable timeframe.

If you remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

Telephone: 0303 123 1113

10. Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.

Whilst we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed as completely secure.

11. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, regulatory requirements or business practices.

Any updates will be published on this page and the revision date updated accordingly.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Attuned Holistics